Sometimes everything turns out differently. Unfortunately!
We do our part to slow down the spread of the COVID-19 virus. It is not easy. But that's the way it is. Our health and the health of our loved ones
is the most important thing in life.
And since there is great uncertainty, we have relaxed our cancellation policy for summer/autumn 2020, winter of 2020/21 and spring/summer/autumn 2021. And we stay tuned. Shouldn't that be enough.
More planning security for you:
New regulations for your free cancellation apply to all existing and all new bookings.
Winter 2020/21 and spring/summer/autumn 2021
- up to 7 days before arrival cancellation free of charge (without giving reasons)
- 7 to 3 days before arrival 50%
- 3 to 0 days before arrival 80%
We ask for understanding that in case of free cancellation we charge a processing fee of € 35 per booking.
We are a family run hotel. We and our team are well prepared, made new investments like our new restaurants plus a brandnew "state of the art" air conditioning (with permanent 100% fresh air supply!) and our new BIKE % SKI depot. We appreciate your support in these difficult times, if you do not cancel your booking. Let's wait and see what the future brings.
For questions you can reach our reception Tel. 0043 6541 74140.
AFTER CORONA, from winter 2021/22 the following rules apply to all existing and new bookings for your cancellation
- Generally up to 14 days before arrival: free cancellation
except New Year's week (December 25th - 2nd), 3rd week of February (12th - 19th February) and Carnival week (26th February - 5th March) up to 4 weeks before arrival: free cancellation
- 13 to 6 days before arrival 50% cancellation fee
- 5 to 2 days before arrival 80% cancellation fee
- 1 - 0 days before arrival 90% cancellation costs