First of all: our 53-room hotel is located uptown Hinterglemm - quiet, away from the party zone in the village center (8 minutes walk).
In times like these, your and our safety - to protect the health of all of us, but especially those who are at increased risk due to known or as yet unrecognized previous illnesses - has top priority! We - the members of our family as well as our employees - want to work for you in a relaxed manner (without fear of infection) and with the measures taken to ensure that we all stay healthy. We therefore urge you to strictly adhere to our in-house rules and to show consideration for each other.
With people at risk in their own family (93-year-old grandmother and a diabetic), compliance with the corona rules is extremely important for us, also for very private reasons.We wish that you come to us healthy and go home healthy.
We trust in your personal responsibility - for the sake of our and your safety!
The need for fresh air increases in these Corona times - especially due to aerosols in closed rooms. We have therefore taken money in hand and invested in a state-of-the-art air conditioning system (restaurants, lobby, bar and basement) that permanently supplies 100% fresh air from the outside. The fresh air is immediately heated back to room temperature - with green electricity (essential in the cold season).
Fast Check-in & Fast Check out
Proof of negative test (PCR test max. 72 hours, antigen test max. 48 hours old), vaccination or recovery must be presented at CHECK-IN.
During your holiday you can get free self-tests in the hotel, which must be carried out under supervision (by a person from our company) in order to be valid.
No test certificate is required for children under 12 years of age.
The pharmacy Alpen Apotheke in Saalbach carries out antigen tests. Tel. 065416282
We will send you an e-mail 2 days before your arrival with the request that you give us the details required to register with the Saalbach registration office in advance.
At check-in, all you need to do is check the data and sign the registration form.
The free summer joker cards can be prepared in this way and handed over to you on arrival.
We can also prepare your ski passes in this way if you inform us in advance of each person's name (for children, the year of birth) and the desired days of validity of the ski passes using the form.
In order to ensure a quick, as contactless as possible CHECK-OUT, we deposit your bill in an envelope at your room door early in the evening before your departure day. You can check the bill in peace and - if you wish - pay it the same evening or the next morning. This means that “traffic jams” at check-out can be avoided on busy days of departure.
Our employees, the family & our guests
Mask requirement and distance rule no longer apply for guests and employees.
VRT rule: Our employees and all family members working in the hotel have either already been vaccinated, have recovered or are regularly tested for Corona in the hotel at very short intervals .; the same goes for all guests.
A mouth and nose protection is only required in supermarkets, banks, on public transport (this also includes cable cars), pharmacies, medical practices, hospitals and nursing homes.
Gastronomy and Service
As usual, we will pamper you with our "Alpine Cuisine" on a high culinary level. Our extensive breakfast menu is offered in buffet form; the same applies to the salad and cheese offer as well as the afternoon cake and soup offer. Before going to the buffet, it is mandatory to disinfect your hands on the stands provided.
As before, you will be allocated your reserved table for the entire stay; we have enough space in the restaurant for all guests. We have extended the dinner times in order to equalize the flow of guests.
TIP: If you want to find only a few guests in the restaurant, we recommend that you come very early for breakfast and dinner.
Breakfast: 7.30 a.m. - 10.30 a.m. Dinner: Earliest possible start 6.00 p.m.
Latest possible start 8.30 p.m.
“Eat & Drink” for lunch and in the afternoon: We have a lot of space - by far - in the spacious lobby and in the garden.
Disinfection racks are distributed throughout the hotel. Our housekeeping team works with gloves and is increasingly doing "disinfection rounds" throughout the hotel. You can use doorknobs, suitcase trolleys, etc. without any worries.
Your room will be thoroughly ventilated during the cleaning and disinfection process - work will be carried out with the windows and balcony doors open.
If you do not want our cleaning staff to enter your room, we kindly ask you to report to the hotel reception if you would like fresh towels, fresh bed linen, replacement of personal hygiene products, refills for the minibar or garbage disposal.
SPA - Wellness area
From July 1st, 2021 no more restrictions! Pools, saunas and panoramic fitness studio can be used at any time during opening hours.
Massages and beauty treatments are carried out.