New Flexible Cancellation Policy

Carefree holiday planning at The Resi

UPDATE January 3, 2022
COVID-related cancellations are free of charge up to 1 DAY before arrival. 
Proof of a positive PCR test, quarantine..., for example, is required for this!

More flexibility for more peace of mind

We have relaxed our cancellation policy. New regulations for your free cancellation apply to all existing and all new bookings.

We are a family run hotel. We and our team are well prepared. We appreciate your support in these difficult times, if you do not cancel your booking. Let's wait and see what the future brings.

If corona-related travel restrictions apply at your planned travel time (e.g. guests are not allowed to travel or to enter Austria, the hotel is not allowed to accommodate guests), we do not charge any cancellation fees. We will send the deposit back to you immediately.

For questions you can reach our reception by calling 0043 6541 74140.

COVID-related cancellations are free of charge up to 1 DAY before arrival. For this, however, proof of e.g. a positive PCR test, quarantine... is required!
We will be happy to give you information by telephone if you have any questions or if anything is unclear; please contact Franz-Josef Brettermeier directly, our junior manager and Covid officer responsible for reservations and guest care.

     In addition, the following general rules apply in
     WINTER 2021/22

  • up to 14 days before arrival: free cancellation
  • 13 to 6 days before arrival: 50% cancellation fee
  • 5 to 2 days before arrival: 80% cancellation fee
  • 1 - 0 days before arrival: 90% cancellation costs

    The following general rules will apply from SUMMER 2022:
  • up to 28 days before arrival: free cancellation
  • 27 to 14 days before arrival: 50% cancellation fee
  • 13 to 6 days before arrival: 60% cancellation fee
  • 5 to 2 days before arrival: 80% cancellation fee
  • 1 - 0 days before arrival: 90% cancellation costs